Delivery

MADE TO ORDER KNIFE DELIVERY

Please note the estimated dispatch dates quoted on the product page [this can be viewed below the ‘Add to Bag’ button]. An email will be sent upon commencement of production on your product/s and will list the estimated dispatch window.

Upon completion, a shipment confirmation email will be sent featuring the tracking number for your reference.

*These dates are only indicative and do not include the delivery/transit time to your address. Dates may vary due to the handmade nature of our products. We appreciate your patience and understanding.

DELIVERY COST

Free shipping on orders equal or above $150

Otherwise the shipping charge will be $9.99

DELIVERY TIME

Metro areas: 1 – 3 business days

Regional areas: 3 – 5 business days

DELIVERY METHOD

Orders are sent using either Sendle or Australia Post Express which include tracking and will require a signature upon delivery.

OTHER INFORMATION

Please note that Hinoki does not ship to P.O. Boxes.

TRACK YOUR ORDER

To track an existing order, please login to your Hinoki Account, and click the tracking number listed below the product name in your order summary. Alternatively, please click the ’Track Order’ button within your shipment confirmation email.

Click here, to view our returns policy.